Help center

SHNET is your digital health platform. Register to create your medical dossier, book appointments and communicate securely with professionals.

Click "Register", enter your personal details and verify your identity by uploading an ID photo. The image is not stored — only the verification result.

Use the search box on the home page to find a doctor, clinic or dentist. Bookings are confirmed after you sign in.

The app is available in Albanian, English, German and Serbian. Choose your language at the top right.

Your data is encrypted. Only professionals you authorise can see it. Every access is logged.

For help visit the "Contact" page or message us from your signed-in profile.